Lauren Collins
Lauren Collins
Assistant Manager
Language spoken: English
Study & Experience
I majored in Health & Social Care Levels 1 and 2 in 6th Form at school.
I have worked within GP practices for over 17 years in various roles, from reception duties, data recall and management.
I temporarily undertook the role of practice manager to assist in a merger between surgeries to ensure smooth handovers. Assisting the staff team to accept changes to their work environment.
I have worked with other surgeries to improve quality control within the practices.
Beliefs
I believe patient confidentiality is paramount and ensure this is in practice at all times. Patient have a need to contact their surgery and be assured that their medical records are updated and kept confidential at all times.
With my background, I believe I can make a difference in enhancing patient experience.
Personal Life
Outside of the working environment I like to spend time with my family, enjoying holidays and days out. I enjoy going to restaurants and experiencing different cuisine.